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About Us

We are members of the Association of Debt Recovery Agents (ADRA) and Council for Debt Collectors (CFDC).

How Can We Help You

Our history of success

Blue Ocean Collection Services was founded in November 2019. Our team has quickly established a reputation as an effective and reliable debt collections agency.

Forged in Difficult Times

Business is at the heart of everything we do

Blue Oceans Collection Services was founded in November 2019. Working from offices in Rivonia, Johannesburg, the team quickly established a reputation as an effective and reliable debt collections agency. Having been founded at the very start of the Covid Pandemic one could be forgiven for imagining times were difficult, but Blue Oceans Collection Services thrived, growing their collection percentages monthly. In 2022, after three years of operations, the company grew the amount recovered by a further 103%, proving that their initial reputation was well deserved.

Now Blue Oceans Collection Services is expanding. With 25 permanent staff members, the company is looking to grow its operations into 2023 and beyond.

Accredited

A member of the Association of Debt Recovery Agents (ADRA) and Council for Debt Collectors (CFDC).

Knowledgeable

We analyze your needs to structure bespoke debt collecting solutions specific to your business.

Top Industry Tools

By making use of a variety of tools such as Excalibur, Amplifin’s ALLPS-i, Techpay etc. we ensure swift, effective debt collections that adhere to all procedures and protocols to ensure compliance with the POPI Act and the requirements of our various governing bodies.

F.A.Qs

Commonly asked questions

Quite simply debt collection is when a company or agency sets about recovering money that is owed on delinquent accounts. Blue Oceans Collection Services is a company that specialises in debt collection, helping clients to receive the payments owed to them, and in turn, meet their own business objectives.

We are members of the Association of Debt Recovery Agents (ADRA) and Council for Debt Collectors (CFDC).

To be members, debt collection companies have to comply with legislation and code of conduct ensuring we are not only legitimate, but operate under a strict code of morals, ethics and laws.

We collect any and all outstanding monies owed to clients at any stage in the debt collections lifecycle, from small debts that fall within the 60-day delinquency cycle to large debts requiring tracing and face-to-face visits to your clients. Our services are tailored to the needs of the client and are determined based on an assessment of budget, relationships, monies owed and a variety of other factors.

As all collections are tailored to the client there is no one formula we use to ensure collection. A collection process could include everything from polite reminder emails, WhatsApp customer service messages, SMS’s to phone calls and letters of demand. How we approach your errant client will largely be determined your desires, hopes and the outstanding debt.

Our Affiliations

We are affiliated with the following organisations:

Association of Debt Recovery Agents

Established in 1988, ADRA has grown to become the undoubted home and voice of the professional debt collection industry in South Africa.

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Council for Debt Collectors

The Council has been established by the Debt Collectors Act 114 of 1998 to regulate the occupation of debt collector.

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A member of the Association of Debt Recovery Agents (ADRA) and Council for Debt Collectors (CFDC), Blue Oceans Collection Services can assist you through soft debt-collections, and debt review file payments to collect on slow or unpaid debts and ensure you can meet those critical payments.